If you are able to use PlayerPal on the machine it is installed on, but you are unable to browse it from other machines, try the following:
Make sure you are using the IP address of the machine
When using PlayerPal from a browser on a remote machine you must use the IP address of the machine that PlayerPal is installed on. In your browser address bar type http://ipaddressofplayerpalpc:9999/ e.g. http://192.168.1.1:9999/. You can only use http://localhost:9999 from the PC that PlayerPal is installed on.
Set your firewall to allow access to PlayerPal
If you have Windows XP Service Pack 2 or a separate firewall you may not be able to connect to PlayerPal from a remote machine. If this is the case you must allow PlayerPal port (9999) on your firewall.
For Windows XP SP2 users you can add the PlayerPal web server and PlayerPal server as exceptions. Follow these Microsoft firewall exception instructions for the following two PlayerPal programs:
- C:\Program Files\PlayerPal Industries\PlayerPal\PlayerPalServer\playerpalserver.exe
- C:\Program Files\PlayerPal Industries\PlayerPal\WebServer\PlayerPalWebServer.exe