PlayerPal will very occasionally display different album art to what you see when you look in iTunes or Windows Media Player. The reason for this is that iTunes & WMP don't provide definitive locations for album cover art. As a result PlayerPal will sometimes show something different.
How to make PlayerPal see the right art
In order to make PlayerPal show the right art you need to understand where PlayerPal is looking. Once you know that you can change you library or add the required file to fix it.
The following sections define how PlayerPal finds art in iTunes and WMP.
PlayerPal and Windows Media Player Art
Windows Media Player stores the album art in the folder with your music. It can have one or more jpg files named different things. The image below shows what this looks like.
PlayerPal does the following to pick the image:
- Gets the file location of the first track it finds in the album.
- Opens the folder that the track is located in
- Uses AlbumArt_TrackIDNumber_Large.jpg if found. If not found...
- Uses folder.jpg. If not found...
- Uses AlbumArt_TrackIDNumber_Small.jpg. If not found...
- Uses AlbumArtSmall.jpg. If not found...
- Shows empty album art with text for details
If you have a art problem with PlayerPal and WMP check your folders!

A typical music folder with WMP album art in it
PlayerPal and iTunes album art
iTunes embeds album art inside every MP3 track. PlayerPal displays the album art embedded in the first album track it finds. To make sure the art displays correctly make sure every track in an album has the right art.
Read this iTunes and WMP users!
When you have made changes to the art you must do the following or the changes may not show up:
- Click "Check iTunes/WMP for latest art" right click menu option in PlayerPal (this refreshes PlayerPal).
- Hit Ctrl + F5 in your web browser so that your browser shows the new images (as your browse caches too)