The latest version of PlayerPal with (support for iTunes) is a big step forward. While every effort has been made to make sure it will work perfectly for you there will be occasional problems in the wild.
If you are having a problem please download and try the latest version of PlayerPal. If you have the latest version and you still have problems please email support@playerpal.com or post to the PlayerPal Google group. Your report will be dealt with promptly.
Thanks for your assistance.