The one where I tell you how to get .NET version 1.1 (PlayerPal needs it and the installer does not go to the right place)

The one where we try and resolve the error "Unable to find any tracks in the PlayerPal music library"

The story of why PlayerPal is not (any longer) a Windows Service.

The one where we try and make all of your music appear in PlayerPal (or help you find it)

The one where I tell you how to run the PlayerPal install in debug mode so we can figure out the install error.

The one where I explain how PlayerPal finds your album art, so you can make sure the right covers are displayed.

Cookies are disabled on your Sony PSP

If your PSP is stuck on PlayerPal's skin selection page then your probably have cookies disabled in the PSP browser.  PlayerPal stores your skin selection in a cookie.  If it cannot store the selection it will keep returning here.

Change Sony PSP cookie settings to "Allow all"

1. Open the Sony PSP web browser
2. Press triangle to open PSP browser menu
3. Select Tools->Settings->Cookie settings
4. Set Cookies to "Allow All"
5. Try using PlayerPal again and it should work!

No.  PlayerPal talks to iTunes using the official Apple programming interface.  Unfortunately, Apple does not make the Airport express selection menu available to third party software vendors.  PlayerPal has requested that Apple do this, and hope it will be added in the future.

C'mon Apple!  Everyone wants it!

If you installed PlayerPal in the default directory you will find the log file in the following location:

C:\Program Files\PlayerPal\PlayerPal 4.2\PlayerPalWinFormServer\ppwinformserver.log

Note:  If you are using a different version of PlayerPal change the 4.2 to the appropriate version number.

PlayerPal writes information and errors to a log file.  If you have a problem with PlayerPal you can email the log file to support@playerpal.com so it can be examined and hopefully diagnosed.

The latest version of PlayerPal with (support for iTunes) is a big step forward.  While every effort has been made to make sure it will work perfectly for you there will be occasional problems in the wild.

If you are having a problem please download and try the latest version of PlayerPal.  If you have the latest version and you still have problems please email support@playerpal.com or post to the PlayerPal Google group.  Your report will be dealt with promptly.

Thanks for your assistance.

Note: Version 4 and up auto-configures your firewall to allow access to PlayerPal from devices on your local network so you should not see this anymore.

This Window will appear when installing PlayerPal on a Windows PC that has XP Service Pack 2 installed and the Windows Firewall enabled.  For PlayerPal to work you need to press Unblock.  PlayerPal is not doing anything bad.  It is just trying to talk to other PlayerPal components on your PC.

Troubleshoot problems accessing PlayerPal from devices other than the PC you installed it on.

How to change the PlayerPal web server port number from 9999

Information for users with skins that don't work on version 3.5 of PlayerPal.

How to resolve a license access error (rare)

Information on PlayerPal licensing issues and queries

The one where you see what you need before you install PlayerPal

PlayerPal works with Windows Media Player 9 and Windows Media Player 10.  Windows 2000 users should download version 9, XP and Windows 2003 users should download version 10.

Due to reported problems with one of the alternatives listed, all of the alternatives in the list have been removed.